Question 1

What are your opening hours?

Accepted Answer

We are open 09:00-00:00 every day. Booking is by appointment — we handle one car at a time.

Question 2

Where are you located?

Accepted Answer

Inside WOQOD AUTOCARE · Al Merad 2 Petrol Station, Doha. We share the compound entrance with the WOQOD service centre. Directions: https://maps.app.goo.gl/4YN3oCQE6ixcKUB97

Question 3

Do I need an appointment?

Accepted Answer

Yes, we work by appointment. Tell us the car and the service you want, and one of our team will call you the same day within opening hours to confirm a time. We are open 09:00-00:00 every day.

Question 4

What is paint protection film?

Accepted Answer

A clear urethane film applied over the paint. It absorbs stone chips, sand, and light scratches instead of the paint itself — useful in Qatar, where heat and blown sand are hard on an unprotected finish.

Question 5

How long does ceramic coating last?

Accepted Answer

Measured in years rather than months, depending on the product and how the car is washed and kept. We talk through the realistic lifespan at the consultation.

Question 6

What is the difference between PPF and ceramic coating?

Accepted Answer

Film is a physical layer that takes impacts — chips and scratches. Coating is a thin chemical layer that repels water and dust and holds gloss. Many cars get both: film for protection, coating on top for ease of care.

Question 7

What is Qatar's window tint law?

Accepted Answer

Qatar permits tint film on the rear side door windows only — not the front or rear windscreen, and not the driver or front passenger windows. It must be the shaded type, not reflective, and it needs a written permit from the Traffic Department: QR 20 through Metrash, issued immediately and delivered as a reissued Istimara carrying the permit. Tint on the whole car is allowed only on a time-limited medical permit, or for certain government and diplomatic vehicles. That is Article 75 of Minister of Interior Decision 6 of 2010. We fit to it, and we decline to go beyond it.

Question 8

Do you provide a warranty?

Accepted Answer

Yes. Paint protection film carries a 12-year warranty against yellowing, cracking and loss of gloss, and it transfers with the car if you sell it. Coverage for other work depends on the product and the job; the terms are written on the job card and the digital warranty card you receive at handover.

Question 9

Do you offer pickup and drop-off?

Accepted Answer

Yes. Pickup and drop-off is available on request as a delivery service, arranged when you book. The protection work itself is done at our location.

Question 10

Why are you more expensive?

Accepted Answer

Different work. A polish package is a machine polish and a wax — it lasts weeks. Paint protection film is a physical layer fitted to the panel, with a 12-year warranty behind it. Both are worth what they cost. They are not the same job.

Question 11

Which film do you use?

Accepted Answer

3M Scotchgard Pro Series 200 Gloss — a self-healing urethane film from 3M. We cover it for twelve years against yellowing, cracking and loss of gloss, and the warranty transfers with the car when you sell it.

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